Man flags ‘shocking’ Zomato ‘scam’ he learnt from delivery person. CEO responds | Latest News India - Hindustan Times
close_game
close_game

Man flags ‘shocking’ Zomato ‘scam’ he learnt from delivery person. CEO responds

By | Edited by Swati Bhasin, New Delhi
Jan 23, 2023 02:54 PM IST

Vinay Sati, who is an entrepreneur, narrated the conversation between him and the Zomato delivery person in a LinkedIn post. He said he got “goosebumps” after hearing about the “scam”.

Zomato's chief executive officer (CEO) has responded after it was alleged in a social media post that a delivery person revealed about a “scam” happening on the food delivery platform. Vinay Sati, who is an entrepreneur, narrated the conversation between him and the Zomato delivery person in a LinkedIn post. He said he got “goosebumps” after hearing about it as the executive advised him of choosing cash on delivery (COD) as the payment mode the next time he ordered from the application.

Zomato is a food delivery giant in India.(Representational photo)
Zomato is a food delivery giant in India.(Representational photo)

Sati said that the delivery person taught him how he can order food worth 700-800 and pay only 200 via COD. The post got over 600 reactions on LinkedIn, and was reposted 18 times at the time this report was published. It also caught the attention of Zomato CEO Deepinder Goyal.

Hindustan Times - your fastest source for breaking news! Read now.

“Aware of this. Working to plug the loopholes,” he replied under the comments.

Sati said that he ordered burgers from Zomato, and paid for the order online. When the delivery executive came with the food items 30 to 40 minutes later, he advised the entrepreneur to avoid choosing online payment the next time.

Zomato CEO Deepinder Goyal's reply under the comments of the post. (Vinay Sati/LinkedIn)
Zomato CEO Deepinder Goyal's reply under the comments of the post. (Vinay Sati/LinkedIn)

The delivery person, according to Sati, further said he would show his employer about him failing to receive the order even though in reality he would deliver the item. “Aap bas mujhe 200- 300 de dena or 1,000 ke khane ke maje lena, (You just give me 200-300, or 1,000 and enjoy the food),” Sati claimed the delivery person told him.

READ | Mumbai girl 'drunk' orders biryani worth 2,500 from Bengaluru. Zomato says...

The entrepreneur then tagged Goyal in his post, and said the latter should not pretend that he is unaware of this, while terming the practice as “shocking”. “And if even after knowing all this, you (Goyal) are not able to solve it So what are your #IIM guys doing?” Sati wrote in his post.

Also Read | Zomato delivery agent dances outside wedding, Internet says ‘vibe hai’. Watch

He said that he had two options after learning about the alleged scam. The first was to enjoy the “offer” the delivery person made, and the second was to expose the scandal. “Being an entrepreneur, I chose the second option,” he added in the post.

Unveiling Elections 2024: The Big Picture', a fresh segment in HT's talk show 'The Interview with Kumkum Chadha', where leaders across the political spectrum discuss the upcoming general elections. Watch now!

Get Current Updates on India News, Election 2024, Mukhtar Ansari Death News Live, Bihar Board 10th Result 2024 Live along with Latest News and Top Headlines from India and around the world.
SHARE THIS ARTICLE ON
Share this article
  • ABOUT THE AUTHOR
    author-default-90x90

    A journalist with 7+ years of experience, I pretty much inhale and exhale news – figuratively speaking. Cooking, reading and playing with my dog take up the remaining hours of my normal day. I have an inclination for true crime stories, and love listening to such podcasts.

SHARE
Story Saved
Live Score
OPEN APP
Saved Articles
Following
My Reads
Sign out
New Delhi 0C
Friday, March 29, 2024
Start 14 Days Free Trial Subscribe Now
Follow Us On