Rats destroy bags on train; railways to compensate | Latest News India - Hindustan Times
close_game
close_game

Rats destroy bags on train; railways to compensate

PTI | By, New Delhi
Aug 28, 2014 08:49 PM IST

Indian Railways has been held deficient by a consumer forum which directed it to pay Rs 15,000 compensation to a retired serviceman, whose bags were damaged by rats in a train.

Indian Railways has been held deficient by a consumer forum which directed it to pay Rs 15,000 compensation to a retired serviceman, whose bags were damaged by rats in a train.

HT Image
HT Image

New Delhi Consumer Disputes Redressal Forum, presided by C K Chaturvedi, asked the Railways to pay the amount to Delhi resident R K Bansal.

Hindustan Times - your fastest source for breaking news! Read now.

"It has happened due to lack of proper maintenance of compartment due to loco shed staff where bogies are kept for cleaning and maintenance for further departure but they never bothered to care. Consequently such incident occurred which amounts to be deficiency on the part of Opposite Party (Railways) and lack of supervision of Railway authority," the forum's bench, also comprising its members S R Chaudhary and Ritu Garodia, said.

The forum said that Bansal "unnecessarily suffered loss during journey due to lack of proper maintenance and cleaning of compartment".

"Thus, Divisional Railway Manager (DRM), Northern Railway, is held responsible due to lack of proper maintenance at local shed staff or supervision lacking at big junction where hundreds of trains leave every day for journey in which lakhs of people travel for various destinations," the forum said.

Bansal had told the forum that he was travelling on October 8, 2013 by Kerala Express from New Delhi to Ernakulum.

During transit, his bag was damaged by rats in a running train and his clothes were torn into pieces.

Alleging negligence on the part of the competent Railway authority, he lodged a complaint with the forum seeking compensation of Rs 18,400 for damaged goods.

Unveiling Elections 2024: The Big Picture', a fresh segment in HT's talk show 'The Interview with Kumkum Chadha', where leaders across the political spectrum discuss the upcoming general elections. Watch now!

Get Current Updates on India News, Election 2024, Arvind Kejriwal News Live, Bihar Board 10th Result 2024 Live along with Latest News and Top Headlines from India and around the world.
SHARE THIS ARTICLE ON
Share this article
SHARE
Story Saved
Live Score
OPEN APP
Saved Articles
Following
My Reads
Sign out
New Delhi 0C
Friday, March 29, 2024
Start 14 Days Free Trial Subscribe Now
Follow Us On