No more queues: Jet Airways, AI to automate check-in process | Mumbai news - Hindustan Times
close_game
close_game

No more queues: Jet Airways, AI to automate check-in process

Hindustan Times | By, Mumbai
Apr 18, 2016 12:16 AM IST

From two self-service kiosks at Terminal 2 (T2) that issue boarding passes and checked-in baggage tags on a couple of AI routes, this service will soon be operational on the entire domestic network of these two carriers, which collectively cater to more than one-third of domestic fliers in India.

Most Jet Airways and Air India (AI) fliers will soon have the option of skipping check-in queues each time they take a domestic flight from Mumbai.

Fliers using the service can skip the check-in queues and head to a self-bag-drop counter where an airline staffer will verify the tag and complete the check-in process faster.(HT photo)
Fliers using the service can skip the check-in queues and head to a self-bag-drop counter where an airline staffer will verify the tag and complete the check-in process faster.(HT photo)

From two self-service kiosks at Terminal 2 (T2) that issue boarding passes and checked-in baggage tags on a couple of AI routes, this service will soon be operational on the entire domestic network of these two carriers, which collectively cater to more than one-third of domestic fliers in India.

Hindustan Times - your fastest source for breaking news! Read now.

Confirming the development, a Jet Airways spokesperson said, “We already have six counters for domestic fliers and three for international fliers dedicated for web check-in, kiosks check-in and baggage drop services. We will soon introduce baggage tag printing.”

On April 1, two self-check-in booths installed by the Mumbai International Airport Limited (MIAL) began issuing automated boarding cards and baggage tags. The Common-Use Self (check-in) Service (CUSS), set up at T2, the airport’s new integrated terminal, will also generate tags for checked-in bags.

Fliers using the service can skip the check-in queues and head to a self-bag-drop counter where an airline staffer will verify the tag and complete the check-in process faster, said airport officials.

Read: India-France Rafale deal could be finalised this month

While the Mumbai airport operator did not specify when the service will be operational, the spokesperson said the service will be eventually available to domestic fliers across all airlines.

“We are in discussion with all domestic airlines. Passengers of Air India and Jet Airways will get to use the service first,” said a MIAL spokesperson.

SHARE THIS ARTICLE ON
Share this article
  • ABOUT THE AUTHOR
    author-default-90x90

    Soubhik Mitra is an assistant editor with the Hindustan Times. The Mumbai boy has spent over a decade reporting on civic, environmental and political issues. His current stint is the longest where he writes on aviation and travel.

SHARE
Story Saved
Live Score
OPEN APP
Saved Articles
Following
My Reads
Sign out
New Delhi 0C
Thursday, March 28, 2024
Start 14 Days Free Trial Subscribe Now
Follow Us On